At GOVPROIT, we not only take pride in providing quality products and services to our customers, we also take pride in providing quality customer service.
How do we do this? For starters, we ensure that all products and services that we provide are obtained from reputable and trustworthy sources. This allows us to certify that all of our solutions contain products and services that meet the highest quality standards.
We also make sure that our employees have the right knowledge and the right tools in order to achieve the desired results for our customers. Completing a project on-time and on-budget, resolving critical issues that would otherwise lead to delays, and communicating effectively are all just a few things we equip our employees to handle. This type of preparation allows our employees to provide the highest quality of customer service possible.
GOVPROIT is committed to:
- Providing customers with high quality products and services which meet customer requirements and are fit for their purpose.
- Operating the business to the systems required by ISO 9001:2008.
- Enhancing the skills of management and staff through periodic reviews and actively pursuing an on-going training policy, the objective of which is to prepare staff to perform their work more effectively.
- Promoting the culture of continual quality improvements and the philosophy of getting things correct on the first attempt.
- Rigorously controlling and continuously monitoring the supply, installation, and completion of all projects undertaken.
- Promoting the quality management systems and ensuring implementation is achieved by internal auditing, management review, corrective actions, and preventive actions.
Everyone is responsible for the quality within the company and for maintaining high standards.